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Manager providing positive feedback to employee

Scheduled Webinar

•

1 hr

The Supervisor’s Guide to Giving Directions, Feedback and Criticism

Approved for HRCI and SHRM credits

Course Outcomes FAQs

There are only a handful of leadership musts so critical they can make or break your career…and communication skills top the list.

But clear and confident communication takes practice. That’s why this powerful, one-hour webinar provides the skills you need to deliver crystal-clear directions to anyone — in any situation.

Plus, you’ll get tips on feedback, praise and active listening as you discover how to become a more motivating, persuasive communicator.

Course Outcomes

Identify different behavioral styles and how to be BEST understood by each
Position your requests to increase employee motivation, buy-in and action
How to word praise and criticism so it has the most effective impact
Proven techniques for becoming a more persuasive, influential leader
Listening inhibitors and how to tackle them…plus much more!

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

Event Dates & Locations

Date	Time	Price	Action

Scheduled Webinar

Course Dates & Times

Bundle & Save

Webinar Event + Digital Download $298

Webinar Event $199

Webinar Digital Download $199

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Just $149 per person when you enroll 4+ learners

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FAQs

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

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Why should I choose a webinar?

What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

What happens if I get disconnected during the webinar?

How do I contact Customer Service?

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