Excelling as a Manager or Supervisor

Approved for HRCI and SHRM credits

Overcome common challenges faced by new managers as you learn how to work through others to get things done. From delivering feedback to delegating work to managing conflict and more, this workshop provides the latest, proven strategies to enhance overall team performance.

Learn how to focus your efforts on the traits and skills that drive excellence — all while managing a new workload and zeroing in on your most precious resource, the individuals on your team. This course will help you to achieve your full potential — not just as a manager or supervisor but as a true leader who commands the respect, commitment and credibility that moves people to action and inspires greatness.

Course Outcomes

Create high-trust relationships that boost employee engagement
Deliver crystal-clear communication that can’t be misunderstood or ignored
Build assertiveness that projects confidence and establishes your authority
Master proven methods of time management, employee motivation, relationship management and conflict resolution
Develop employees with key performance management tools that maximize productivity, increase commitment and promote long-term success

Course Agenda

1 day

Accreditations:HRCI and SHRM credits

In-Person Workshop

Print Agenda

Session 1: Being a Leader vs. Being a Boss

Define the 6 differences between a leader and a boss to determine how one is more effective than the other
Discuss the new day-to-day job responsibilities and skill sets faced during the transition from individual contributor to leader
Explain how to utilize the 5-step approach to adaptive leadership to match the right task, employee and leadership development style when assigning work and providing growth opportunities

Session 2: Mastering Team Communication

Session 3: Team Motivation and Recognition

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

Event Dates & Locations

Date	Time	Locationunfold_more	Distanceunfold_more	Price
Apr 28	9:00 AM-4:00 PM	New York, NY	--	^$399
Apr 30	9:00 AM-4:00 PM	Atlanta, GA	--	^$399
May 19	9:00 AM-4:00 PM	Annapolis, MD	--	^$399
May 20	9:00 AM-4:00 PM	Oakbrook Terr, IL	--	^$399
May 21	9:00 AM-4:00 PM	Philadelphia, PA	--	^$399
May 22	9:00 AM-4:00 PM	Seattle, WA	--	^$399