Training for the Health Care Industry
Providing essential skills to help enhance patient engagement and increase satisfaction levels.
Meet today’s challenges and
prepare for tomorrow
Today’s health care consumer is demanding and skeptical. Interdisciplinary medical teams and employees in non-patient-care roles must be strong communicators and leaders. They’re called upon to work effectively in teams, share decision making and know how to resolve conflict. Learning and development is required to provide superb patient-centered medical care and must include:
- Enhancing customer service and patient satisfaction
- Recruiting and retaining employees
- Managing stress and improving productivity
- Minimizing conflict
Leadership & Management
Management Training, Coaching & Mentoring, Performance Management
People Skills
Personal Development, Communication, Customer Service, Time Management
Workplace Compliance
HR, OSHA & Safety, Finance & Accounting, Cybersecurity
Business & Technology
Microsoft Office, Admin Support, Business Writing, Project Management
Group training when and
how you want it
We offer a range of flexible training options to deliver blended learning solutions customized for your business and performance goals.
Our instructional design experts are committed to providing engaging, relevant and timely content — from compliance to soft skills to leadership — to help develop your future-ready workforce.
In-person, instructor-led training
Our best professional facilitators travel to your location, providing hands-on learning for your employees.
Live, virtual, instructor-led training
Real-time virtual classroom sessions, allowing your employees to engage with instructors from anywhere.
On-demand courses and resources
Vast library of self-guided courses, training videos and more delivered on our Learning Experience Platform.
One-on-one and team coaching
Personalized coaching provided as a follow-up to training or as stand-alone in-person or virtual sessions.
Connect with a learning expert
1-800-873-7545