
Mastering the Art of Negotiations
For many professionals, the most challenging skill in business is negotiating. This may be because it has elements of conflict, competition and haggling that many people find uncomfortable. However, negotiating also involves communication, collaboration and compromise, and these can be used as positive and effective strategies to find pathways to agreements that other methods miss.
This course delivers the essence of negotiating — from what’s really happening when two parties come together to how to look out for your interests…from what to say and how to say it to what’s better left unspoken. Understand the power that’s yours whenever you sit down at the bargaining table.
Course Outcomes
- Describe the essential elements of a negotiation
- Identify the single most important key to negotiation success
- Establish your negotiation goals and determine your bottom line
- Discuss how to use all of your communication skills to negotiate the best deal
- Discover how to refocus a negotiation when things go off track
Course Agenda
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