Business Etiquette Essentials
Navigating workplace norms can be challenging, especially if you’re new to the environment or transitioning back from remote work. Either way, one thing is clear: Business etiquette matters. It matters to your company, your clients, your colleagues…and it could significantly impact your future.
Join us for a LIVE one-hour course complete with real-time Q&A and find out what you’re getting right, while uncovering areas where you might need some fine-tuning.
Course Outcomes
- Understand the essential dos and don’ts of workplace etiquette
- Identify appropriate attire for different workplace settings
- Recognize and correctly interpret nonverbal cues and body language
- Use assertive communication techniques to confidently express ideas
- Comfortably engage in small talk to build rapport at networking events
- Demonstrate proper email etiquette and meeting protocols for professional settings
Course Agenda
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Business Etiquette Essentials
Navigating workplace norms can be challenging, especially if you’re new to the environment or transitioning back from remote work. Either way, one thing is clear: Business etiquette matters. It matters to your company, your clients, your colleagues…and it could significantly impact your future.
Join us for a LIVE one-hour course complete with real-time Q&A and find out what you’re getting right, while uncovering areas where you might need some fine-tuning.
Key topics covered:
- The dos and don’ts of professional behavior
- Appearance: casual dress vs “too casual for work”
- Attitude and body language — are you sending the right signals?
- Assertiveness and striking the right tone without going overboard
- Small talk at networking events that doesn’t feel…awkward
- Plus — introductions, email etiquette, rules for meetings and more!